Privacy agreement

PalletBay is a product by Gruppo 36 srl.

Gruppo 36 srl ("Gruppo 36") respects the privacy of every individual who visits our websites or registers to use any of our services or purchases any goods from us.  This Privacy Policy outlines the information Gruppo 36 may collect and how it may use that information.

Collection of personal data

If you want to interact with us via our websites or if you wish to register to access or use certain parts of our websites or other services or if you purchase any goods from us, we may ask you to provide us with some personal information.

When collecting your personal information, our staff will provide you with his name and job title so that you can identify who collects your personal information. If we collect your personal information via our websites or other non-personal interface, you will be provided means to contact us if you are in doubt in the process of collecting your personal information.

The personal information to be collected and used by us from you may include your name, sex, address, telephone numbers, email address, other contact details, occupation, and any other information which may help us to identify you, your demographical segment for our marketing and analysis purposes.

The personal information provided by you may be used by us to:

  • process, validate and verify subscriptions and purchase orders;
  • contact you when necessary;
  • send email notifications of new site features, newsletters and topic updates;
  • potentially tailor use of our websites by varying the content based upon;
  • understand users of our websites or services including their demographical and profile information; and monitor users' visits and generally collate aggregate site traffic information.

Unless you agree otherwise, your personal information will only be used by us to provide you with the products or services you have agreed and requested. Your personal information will be used by our sales and marketing team and customer services team for sales, marketing and customer services purposes. You agree that we will use the personal information provided by you to provide you with additional information about our products and services. By accessing and using our websites or using our services, you consent to the foregoing.

Additional information collected automatically

In some cases, we may automatically (i.e., not via registration) collect technical information when you connect to our site that is not personally identifiable.  Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using and the domain name of the website from which you linked to our site.

Cookies

When you view one of our websites, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways.  For example, Cookies allow us to tailor a website to better match your interest and preferences.  With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.  Please refer to your Browser instructions or help screen to learn more about these functions.

Opt outs

You may at any time opt out of receiving marketing or promotional materials, direct mails or telemarketing calls from us by contacting us in writing (details set out in the “Contact Details” session below) or by using the opt-out facility as accompanied with such marketing or promotional materials sent by us through emails or other electronic communication channels or direct mails. You may also contact us if you do not want to receive any telemarketing calls from us.

Use of personal data by third parties

To enable us to better provide our services to you, we will engage third parties to process your personal information or share your personal data to our international Customer Relationship Management (CRM) system, for processing, use and retention. By continuing to use our services, access to our websites or purchase from us, you consent that your personal data will be used and maintained by us and other third party processors engaged by us. We will make our best efforts to ensure that such processing of your personal data are also in compliance with the relevant privacy laws in Italy.

Subscription usage data may be stored and used to calculate charges, to monitor and review usage and to perform statistical analysis to enable us to understand who is using our websites and how it is being used. This information is used solely for our internal business purposes and will not be shared with or sold to any third parties.

We will not sell, rent, lease or make available your personal information, mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this Privacy Agreement.

Changes to this privacy agreement

Gruppo 36 reserves the right to amend, change or modify this Privacy Agreement at any time without prior notice to you or your consent and such amendment, changes or modification shall be effective immediately upon either posting on our websites or notifying you as the case may be.

Complaints

Gruppo 36 is committed to working with you to resolve, quickly and fairly any complaints you may have about privacy. If you have any questions or comments please contact us through one of the methods set out in the “Contact Details” section below.

Law and jurisdiction

This Privacy Agreement shall be governed by Italy law. You agree that any action arising under this Privacy Agreement and/or arising from or in connection with your privacy right shall be subject to the non-exclusive jurisdiction of Italy courts.

Contact details

For any enquiries, please contact us as follows:

info@gruppo36.it

Gruppo 36 srl Via Garofalo 4 20133 Milan Italy